WHAT ARE YOUR SHIPPING CHARGES?

FREE SHIPPING

We offer FREE SHIPPING on orders above 1500 rupees. In case you wish to avail our Cash On Delivery (COD) service, then you have pay Rs. 150/- in terms of Shipping Charges.

BY WHEN SHOULD I EXPECT MY ORDER?

Generally, we process and ship your Order within 24 hours. Further, it takes around 3-4 business days to deliver your order. However, this may depend upon the city you reside in.

Rest assured that we will try our level best to get your order dispatched and delivered to you at the earliest. However, due to certain logistical handicaps, if any, your order may be delayed.

WHAT HAPPENS IF I don’t RECEIVE MY ORDER WITHIN 3-4 DAYS?

We always prioritise the timely satisfaction of our Customers. As mentioned above, depending on the city you reside in and any contingencies, the time it takes to dispatch and deliver your Order may change. However, if you have any questions with regards to your Order, you can contact us at info@provital.pk

HOW DO I CANCEL MY ORDER?

You can cancel your order in accordance with our Return/Refund Policy. To know more, please check out our Return/Refund Policy.

WILL MY ORDER GET DELIVERED DURING THE CURRENT COVID PANDEMIC?

We are accepting orders during this pandemic. However, depending upon the Government directions and restrictions, your Order may be rejected by us. Our Shipping Policy is governed by our Terms of Service. To know more about when and why we can reject your orders please check our Terms of Service.

I AM UNHAPPY WITH THE SHIPPING PROCESS, WHAT CAN I DO?

For any problems or disputes you can contact us at info@provital.pk. However, be aware that any and all disputes and its resolution with regards to any part of our Service is governed by our Terms of Service. Make sure to check it out before engaging with us.